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Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is click the Help button, which is present on each page. A context menu will show up. It includes thorough information about all the operations that you can perform on the page in question. Each popup opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast variety of tutorial video clips describing how to work with our Control Panel. They're created for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you need, take a peek at our extensive Frequently Asked Questions section, which covers questions asked by real persons and provides real solutions. We constantly update our FAQ database with new articles in an attempt to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions database either, we have a fantastic team of customer support engineers available 24-7-365 and ready to help you with any problem. Each support ticket you submit will be replied to within one hour (the average trouble ticket response time being only 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 221480

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com